MCH in Wezembeek-Oppem

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kommentare 5

• en

  BB 82

  :: 16 April 2018 20:11:55

  Received invoice of 194 euro at my charge, but on the paper for the insurance i received stated it was at insurance’s charge. MCH told me I had to pay and then my insurance (ziekenfonds) would pay it back. Insurance refuses, I am sure MCH made a mistake on the invoice but refuses to correct it and insurance is now refusing to pay it back.. very expensive visit, if I would have gone elsewhere I would have gotten everything reimbursed :( dr’s are nice but the admin (accounts receivables) is not helpful at all...

• fr

  Nohad Elmohor

  :: 21 March 2018 16:09:13

  Très déçue! Radio faite aucun souci mais consultation ortho pour mon fils n a duré que 5 min pas d anmese ne l' a pas examiné. Diagnostyique posé par medecin traitant et nous attendions une explication de sa pathologie par l ortho que nous n'avons pas eu!on n est sorti pour ne rien savoir au final juste d attendre résultat irm. A déconseiller pour les enfants

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  Thomas Hayez

  :: 31 January 2018 18:29:21

  Tip top!

• en

  Jina Messiaen-Park

  :: 12 January 2018 08:58:27

  I was here today to get my daughter examined. Even though they made a mistake with my booking, I was left and neglected without any apology or explanation for the first 1 hour in the waiting room with my two little girls (2 and5 years old). I booked for the session at 4:30 but we were still waiting at 4:50. I went to the info desk and asked. She told me to go back to the waiting room. At 5:00, people arrived later than me started getting into the examine room. I went back to info desk. The woman called somewhere and checked I'll be called soon. But nothing happened for next 30minutes. Finally a nurse came and called us. She just said there was some problem with their booking system. When I met the doctor, she explained there was another doctor in charge but the doctor couldn't work today. So she was replacing the doctor but someone forgot to block her agenda and I got double booked. When I came out of the room, I went to the info desk to complain but they lied to me that what doctor said was not true and I was not double booked. These people are working with incompetence and dishonesty. They could have put me in between other patients when they found I got double booked but they just completely ignored me until the last moment. If someone came to me and explained the situation and apologized when I was waiting, I wouldn't feel that bad. They apologized only after I complained really hard. It's far from professional manner of communication.

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  Lennert Van de gucht

  :: 20 January 2017 05:51:32

  Uitstekend centrum voor verschillende medische onderzoeken, zeer goed georganiseerd, quasi geen wachttijd.